phjil Privacy Policy

1. Introduction

phjil ("phjil," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses our online casino and sports betting platform (the "Platform"). This Privacy Policy describes how phjil collects, uses, stores, shares, and protects your personal information when you access or use the Platform, including through our website and any associated mobile applications.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as well as the regulations and issuances of the National Privacy Commission ("NPC"). By registering an account or using the phjil Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

phjil serves Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We understand the trust you place in us when you share your personal information, and we take that responsibility seriously.

2. Personal Data We Collect

phjil collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, nationality, government ID number	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, Philippine mobile number, residential address	Account communication, OTP delivery, withdrawal notifications
Financial Data	GCash number, PayMaya account, bank account details, transaction history	Deposit and withdrawal processing, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session logs	Platform security, fraud detection, service improvement
Usage Data	Games played, betting history, login timestamps, session duration	Responsible gaming monitoring, personalization, regulatory reporting
Communications Data	Live chat transcripts, support emails, feedback submissions	Customer support, dispute resolution, service quality improvement

phjil does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, information related to self-exclusion or responsible gaming interventions).

3. How We Use Your Personal Data

phjil uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your phjil player account, including verifying your identity and age (21+ requirement) during registration and KYC processes.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, credit cards, debit cards, and bank transfer, and to detect and prevent fraudulent transactions.
• Platform Operation: To provide access to all phjil games and services, including slots, live casino, sports betting, bingo, and sabong, and to ensure the technical performance and security of the Platform.
• Regulatory Compliance: To comply with PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and other applicable Philippine laws, including mandatory reporting requirements.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming interventions where appropriate.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our customer service.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent to receive such communications. You may opt out at any time.
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, cheating, collusion, money laundering, and other prohibited activities on the Platform.

4. Legal Basis for Processing

phjil processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and phjil (i.e., to provide you with access to the Platform and its services).
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements and AMLA obligations.
• Legitimate Interests: Processing is necessary for phjil's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided such interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as marketing communications and the use of non-essential cookies, phjil relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

phjil does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers who assist phjil in verifying player identities in compliance with PAGCOR requirements.
• Technology Service Providers: Cloud hosting providers, cybersecurity firms, and software vendors who support the operation and security of the phjil Platform under strict confidentiality agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulatory directive.
• Legal and Professional Advisors: Lawyers, auditors, and compliance consultants engaged by phjil, subject to professional confidentiality obligations.

Any third party with whom phjil shares personal data is required to process that data only for the specified purpose and in accordance with phjil's instructions and applicable data protection law.

6. Cookies and Tracking Technologies

phjil uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security functions. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the Platform to function, including session management and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language selection and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your consent and can be disabled at any time through your browser settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phjil Platform.

7. Data Retention

phjil retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years after account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data is retained for up to two (2) years for security and analytics purposes.

Upon expiry of the applicable retention period, phjil will securely delete or anonymize your personal data in accordance with our data disposal procedures.

8. Data Security

phjil implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• AES-256 encryption for sensitive data stored at rest;
• Two-factor authentication (2FA) for player accounts and internal systems;
• Continuous 24/7 fraud monitoring and intrusion detection systems;
• Regular penetration testing and security audits by independent third parties;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular staff training on data protection and information security best practices.

While phjil takes all reasonable precautions to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your phjil account and to enable two-factor authentication for additional protection.

9. Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjil:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data phjil holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by phjil.
• Right to Erasure: The right to request deletion of your personal data, subject to phjil's legal retention obligations under PAGCOR regulations and the AMLA.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact the phjil Data Protection Officer at [email protected]. phjil will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.

10. Children's Privacy and Age Restriction

The phjil Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. phjil does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from an individual under 21, we will immediately suspend the associated account, delete the data, and return any deposited funds after identity verification.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. If you believe a minor has registered on phjil, please contact us immediately at [email protected].

11. Cross-Border Data Transfers

phjil primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where phjil engages technology service providers or cloud infrastructure located abroad. Any such cross-border transfer of personal data will be conducted in compliance with the Data Privacy Act of 2012 and NPC regulations, including the implementation of appropriate safeguards such as contractual data protection clauses to ensure your data receives an equivalent level of protection.

12. Updates to This Privacy Policy

phjil reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, phjil will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is displayed at the top of this page. Your continued use of the phjil Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how phjil protects your personal data.

13. Contact and Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or phjil's data processing practices, please contact our Data Protection Officer. You may reach us by email at [email protected] — please note this address is displayed as plain text and is not a clickable link. Our customer support team is also available 24/7 via live chat on the Platform.

For complaints or inquiries that remain unresolved after contacting phjil, you may escalate your concern to the National Privacy Commission of the Philippines through their official channels.